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I ordered Thundershirts. It says to order a size smaller and I got a Small and XXS instead of an XS and S. I always order 2 sizes right next to each other, normally S & M for my Bichon Frise and Yorkie. They weren't understanding or helpful at all. The hidden...
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Anonymous
Anonymous

I've ordered from Hearty Pet ever since they first started. They have in fact the BEST customer service I've seen and would whole heartedly recommend them! Very nice and extre...

1.0
I didn't like
  • Their customer service
#622880
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I used to get auto deliver of pet food. I went to change my delivery and requested it to be shipped that day. Apparently their website only looks at these changes at 4am. Instead of shipping it the next day they did nothing. They blamed it on me and said it was my...
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Anonymous
kel1225

Six years later a comment. You must work there. Timing sounds about right!

Anonymous
Anonymous

It seems to me that the customer has a poor and entitlement attitude when shopping. I have more reason to suspect that this person was the "unbelievably rude" one as Hearty Pe...

#269895
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